Following the complaints lodged against Motorola for withdrawing its promised Android 8.0 Oreo update for Moto G4 and Moto G4 Plus, Lenovo-owned company has issued a statement reiterating that the latest Android version will be rolled out soon.
In the said statement, Motorola admits that there were mistakes in the marketing materials its team released in the past weeks. Hence, the company asks for an apology.
"It's been brought to our attention that there were some errors in our marketing materials around Android O upgrades for Moto G4 Plus," reads the statement. "This was an oversight on our part and we apologize for this miscommunication."
Motorola further explains that it did not intentionally withdraw the decision to release Oreo to Moto G4 and Moto G4 Plus phones down the road.
"It's our general practice for the Moto G family to get one major OS upgrade per device, but it's important to us we keep our promises, so in addition to the N upgrade it has already received, we will be upgrading Moto G4 Plus to Android O."
The company also wants to remind consumers to be patient with the release as it will take some time to fit into its upgrade schedule since this is not originally part of the plan.
Android 8.0 Oreo is packed with new features and a string of new improvements. Among the most impressive tweaks include the new autofill API, better battery saving system and the Picture-in-Picture mode.
Autofill API allows users to register apps as autofill providers to log them in automatically without compromising security. The new battery improvements identify which apps running in the background and which are not. As a result, it will automatically kill off those apps running in the background that are not being used to avoid excessive battery life consumption. The Picture-in-Picture video allows users to continue watching videos while doing anything else on the screen. Chrome, YouTube and VLC, among others, are now supporting this feature.