Several Google Voice users have recently been complaining about unexpected shut down issues with Google's 'Trusted Voice' feature, wherein the voice commands are not registered for performing some random tasks on the Android phone due to an inherent bug/glitch in the software. It now appears that the company is planning a major revamp of Google Voice feature as many users have reportedly spotted a banner at the top of their web account prompting them to try the "the new Google Voice".
As far as the issue is concerned, Google Voice users on non-pixel phones are now forced to manually unlock their phones before it could respond to their voice command or a query. The bug has been confirmed on both beta and public releases of the Google app including the v6.10 beta.
Furthermore, The Trusted Voice feature seems to work intermittently and then turn off itself without prior notification to the user. We could only hope that Google's forthcoming firmware updates will help resolve this issue as it seems to be a widespread problem.
Meanwhile, the company representative has issued a statement to The Verge promising to release the Google Voice upgrade sometime soon:
Sorry, it looks like we must have dialed the wrong number! But don't worry, this wasn't a prank call. We're working on some updates to Google Voice right now. We have you on speed dial and we'll be sure to share what we've been up to just as soon as we can.
With the rising popularity of Google Hangouts in business environment and the various free call offers being offered with the Google account in the US and Canada, besides the worldwide free calls from PC to PC, the search engine giant looks all set to capture the attention of its loyal fans with a fully-revamped 'Google Voice' feature.